Customer Service Clerk (NOC 64409)
Join our team as a Customer Service Clerk at 2180 2nd Ave, Whitehorse, YT Y1A 5N6!
We’re looking for a friendly and detail-oriented individual to provide excellent service and support to our valued customers. Start your next career step with us today!
Description:
• Permanent full-time, 1 position.
• Start Wage: $27.45/hour, 35-40 hours per week.
Responsibilities:
• Answer written and oral inquiries
• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Arrange for refunds and credits
• Explain the type and cost of services offered
• Issue receipts and other forms
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Receive payments
• Answer clients' inquiries and provide information
Requirements:
• Required Language: English
• College diploma/certificate is required
• Need at least 1 year of experience in related field
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