Tasks
Plan, organize, direct, control and evaluate daily operations
Supervise staff
Train staff
Determine type of services to be offered and implement operational procedures
Balance cash and complete balance sheets, cash reports and related forms
Cost products and services
Monitor revenues and modify procedures and prices
Negotiate arrangements with suppliers for food and other supplies
Develop, implement and analyze budgets
Set staff work schedules and monitor staff performance
Leading/instructing individuals
Address customers' complaints or concerns
Provide customer service
Recruit, train and supervise staff
Manage events
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