Tasks
Manage staff and assign duties
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Determine merchandise and services to be sold
Implement price and credits policies
Locate, select and procure merchandise for resale
Develop and implement marketing strategies
Plan budgets and monitor revenues and expenses
Determine staffing requirements
Resolve problems that arise, such as customer complaints and supply shortages
Plan, organize, direct, control and evaluate daily operations
Recruit, hire and supervise staff and/or volunteers
Oversee payroll administration
Conduct performance reviews
Supervise office and volunteer staff
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