A college diploma is required. Prefer to complete a college program in computer science, computer programming or network administration or college or other courses in computer programming or network administration.
Minimum 2 years related experiences
Tasks
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Provide customer service
Experience and specialization may be considered:
Computer and technology knowledge
Servers
Desktop applications
Presentation software
Communication software
Programming software
Mapping and data visualization software
Database software
Programming languages
Software development
Python
C++
Data analysis software
JavaScript
MS Office
Oracle
SQL
SharePoint
Spreadsheet
Visual Basic
Computer programming
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