1 POSITION – TECHNICAL SUPPORT SUPERVISOR, PERMANENT, FULL-TIME, $31.00 PER HOUR, REQUIRED IMMEDIATELY FORAPOLLO HEALTH & BEAUTY CARE INC., NORTH YORK, ONTARIO.
BUSINESS ADDRESS: 1 APOLLO PLACE NORTH YORK, ONTARIO, M3J 0H2, CANADA
Languages
English
Education
Secondary (high) school graduation certificate
Experience
1 to less than 7 months
Responsibilities
Tasks
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Provide customer service
Additional information
Work conditions and physical capabilities
Repetitive tasks
Attention to detail
Personal suitability
Team player
Ability to multitask
How to Apply:
By Email:
hr.apollohealth@outlook.com
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