RESPONSIBILITIES:
Responsible for providing leadership in the restaurant - recognizing and motivating Shift Leaders, Shift Managers and Team Members; coaching and training the team in order to achieve operational excellence.
Ensure restaurant team maintains the highest possible level of customer service.
Assist Area Coach with establishing business initiatives.
Control profit and loss by ensuring management team follows cash control/security procedures, maintains inventory, manages labour, reviews financial reports and takes action when appropriate.
Involve management team in developing and communicating an action plan to achieve productivity targets (inventory control, labour costs, etc.) for individual restaurant.
Ensure maintenance of equipment, facility and grounds meets corporate standards.
Ensure adherence to Occupational Health and Safety Act, local health and safety codes and company safety/ security policies and procedures.
Lead the process of recruiting and selecting qualified, high energy team members while ensuring use of approved systems and tools.
Oversee all performance management initiatives and issues.
Conduct all restaurant management and team member performance appraisals.
Administer corrective action or terminations when appropriate.
Ensure complete and timely execution of corporate and local marketing programs and new products/promotion rollouts.
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