-Supervise and coordinate sales staff and cashiers
-Assign sales workers to duties and prepare work schedules
-Authorize payments and the return of merchandise
-Resolve issues that may arise, including customer requests, complaints and supply shortages
-Maintain specified inventory and order merchandise
-Prepare reports regarding sales volumes, merchandising and personnel matters
-Hire and train or arrange for the training of new sales staff and monitor and report on performance
-Ensure the visual standards and image of the store are maintained, such as store displays, signage and cleanliness
-May perform the same duties as workers supervised
-May perform key holding and managerial duties if required, such as opening and closing the store, managing escalated complaints, developing and implementing marketing strategies, and signing for deliveries.
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