Guangson Consulting Richmond Ltd. (RMD) is a professional consulting firm that offers international students in Canada with school enrollment, credit transfer, visa and custodian applications etc. We are currently looking to hire a student enrollment assistance officer responsible for the following job duties.
Job Duties
Office Administration:
• Oversee and co-ordinate office administrative procedures and review, evaluate and implement new procedures. Resolve any office procedure related issues and concerns.
• Update and adjust existing operation procedures regarding all education services offered. Maintain updated document checklists, application forms, enrollment requirements, school list etc.
• Establish work priorities based on the complexity of application, submission deadline, progress of document collection etc.
• Sign for all deliveries and incoming mails. Update client database for all documents received from education institutions and make phone calls to clients for document pickups.
• Maintain a proper document filing system and ensure all client files are filed per company operational standard.
• Collect data and create weekly, monthly, quarterly application submission report under the direction of office manager.
Enrollment assistance:
• Provide front line, first contact support and customer service to students, and answer all inquiries.
• Provide consulting, planning, developing, implementing service package to help students accomplish educational goals.
• Assist students to prepare school enrollment application and review the completed application with students prior to submission.
• Co-ordinate and plan for school services, such as student accommodation, class allocation, equipment, supplies, forms, parking, and security services.
• Maintain a thorough knowledge of Canadian education system, admission requirement, credit transfer etc.
Qualifications:
• A University degree or college diploma is required.
• Minimum of one-year experience in a similar position is required.
• Knowledge in Canadian Education System and oversea study experience is an asset.
• Excellent oral and written communication skills.
• Detail oriented and works with a high degree of accuracy.
• Highly organized and flexible.
• Ability to multitask and meet changing deadlines.
• Working knowledge of email, scheduling, spreadsheets, and presentation software.
Benefit package: Extended medical insurance
Employment Condition:
Location: 5911 No.3 Rd #150, Richmond, BC V6X 0K9
Compensation: $27.40 Per hour, 30~40 hours per week
Terms of employment: Permanent, Full time
|